Frequently Asked Questions

How do I get started

Getting started is easy. Visit our online cannabis menu and start shopping! When you’re ready to checkout you will be asked to create an account. From there you’ll have to upload a picture of your government-issued ID as well as a selfie with your ID in hand. For medical patients, a separate photo of your physician’s recommendation will be needed. When placing your first order, you can purchase up to $250 worth of cannabis products.

Is it possible to leave the delivery at my door

Unfortunately, we cannot leave the delivery at the door. Due to compliance, we must deliver to the Humble Root member who placed the order and verify that member’s government issued ID upon delivery.

Do you accept debit or credit cards

We currently only accept cash and online payments through Stronghold.

Where do we deliver

We offer on-demand cannabis dispensary delivery to the greater area of Sacramento and scheduled same-day deliveries to Lincoln, Galt, Lodi, Stockton, and Tracy. You can see all of our service areas by tapping here.

For non-residential deliveries, the property must be owned by you and/or have a private room for delivery to take place.

What is the minimum or maximum for delivery

The minimum amount for most deliveries is $50 before tax & after discounts. The maximum order limit is $250 for first-time customers. Some extended locations may have a $75 order minimum. You can check your location’s minimum by tapping here or by reaching out to customer service.

Recreational Customers

  • 28.3g Flower
  • 8g Concentrate
  • 8000mg Edibles

Medical Customers

  • 8oz Flower
  • No Limit on Concentrate/Edibles

What is the average delivery time

Once an order is finalized, delivery to your hands is approximately one to four hours.

Do taxes get applied to my order

Due to regulations, all members will be required to pay delivery sales and use taxes will be calculated based on the City, County, and Zip Code where the delivery occurs. The sales tax will be calculated and shown at checkout when ordered through Most orders must meet order minimums before taxes have been applied. You can get order minimums by tapping here or by reaching out to customer service.

Is there a rewards program

Yes, we do! You receive Kush Coins with every order placed through our website. You get 1 Kush Coin for every dollar spent. View deals page for full details

What are your hours of operation

Humble Root delivers quality cannabis in Sacramento area and to our expanding routes 7 days a week with customer service being open from 9 am to 8:30 pm. If you place an order outside those hours, you can schedule a future cannabis delivery within that timeframe for another day.

Can I earn credit for referring a friend

You can! As an existing member, you receive $25 in credit once your referred friend has completion their first delivery as a new member. Your referred friend will also get $25 off of their first order as well. Please provide the full name in the order notes to receive credit and use coupon code 25BUDS at checkout.

What if I need a return or exchange

While we stand by the quality of all the products we sell, we understand that things happen. If you have any questions please contact us immediately. You may also browse our return policy by tapping here.

Is cannabis delivery legal

Yes! Weed delivery is 100% legal for adults over 21 years of age in California with valid ID, whether you’re ordering for recreational or medical use.

There’s more to explore! Navigate to our other help pages to learn more about Humble Root.

Get $25 off your first order

Use the coupon 25OFF at checkout